Difference between revisions of "RootsMagic 8:Scaling"
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'''Issue''': When trying to launch RootsMagic the icon appears on the task bar and then it hangs. | '''Issue''': When trying to launch RootsMagic the icon appears on the task bar and then it hangs. | ||
| − | This can happen with computers with a Gaming GPU or are heavy into graphic, video and | + | This can happen with computers with a Gaming GPU or are heavy into graphic, video and movie editing. The Scaling (GPU) issue can be resolved by following these steps: |
#Right click on the RootsMagic desktop shortcut [[File:RM8_Scaling-1.jpg|Scaling Right Click]] | #Right click on the RootsMagic desktop shortcut [[File:RM8_Scaling-1.jpg|Scaling Right Click]] | ||
Latest revision as of 21:16, 28 October 2021
Navigation: RootsMagic 8 > FAQ Support Questions
Issue: When trying to launch RootsMagic the icon appears on the task bar and then it hangs.
This can happen with computers with a Gaming GPU or are heavy into graphic, video and movie editing. The Scaling (GPU) issue can be resolved by following these steps:
- Right click on the RootsMagic desktop shortcut
- Select Properties>Compatibility tab
- Click "Change high DPI settings" button
- Check the box "Override high DPI scaling behavior"
- Change dropdown to System or System (Enhanced)
- Restart the computer for the changes to take effect
- Start RootsMagic 8.
